Privacy Policy — The Pioneer Club

Last Updated: July, 2026

 

The Pioneer Club (“we,” “us,” or “our”) operates thepioneerclubla.com (the “Site”). This Privacy Policy explains how we collect, use, and protect information you provide to us through our website, including our contact form and SMS/text messaging communications.

By using this Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use our contact form or otherwise interact with our Site, we may collect:

  • Your name
  • Email address
  • Phone number
  • Any message or information you voluntarily submit to us

We may also collect standard technical information (such as IP address, browser type, and pages visited) through cookies, as described in our Cookie Policy below.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries, reservation requests, and event planning questions
  • Send you requested information about The Pioneer Club, including SMS, MMS, or email communications you have opted in to receive
  • Improve our website and services
  • Comply with legal obligations

3. SMS / Text Messaging Communications

If you opt in to receive text messages from The Pioneer Club, the following terms apply:

  • You will receive recurring informational SMS, MMS, or email messages from The Pioneer Club.
  • Message frequency may vary.
  • Message and data rates may apply.
  • You may reply STOP at any time to opt out of further messaging.
  • You may reply HELP for more information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of information described in this policy exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties for any purpose.

4. Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing or promotional purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except:

  • As required by law (for example, in response to a subpoena or court order)
  • With service providers who help us operate the Site or process communications on our behalf, solely for that purpose, and under obligations to keep the information confidential
  • With your explicit consent

5. Data Security

We take reasonable measures to protect the personal information you submit through our Site from unauthorized access, use, or disclosure.

6. Your Choices

  • Opt out of SMS communications at any time by replying STOP
  • Contact us directly to request that your information be updated, corrected, or deleted (see Contact section below)

7. Cookies

Our Site uses cookies to improve your browsing experience. Necessary cookies are required for basic site functionality. Non-necessary cookies (such as analytics cookies) are only used with your consent, which you can manage at any time through our cookie settings tool on the Site.

8. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

The Pioneer Club
127 W. Broad Street, One Lakeside Plaza, 9th Floor
Lake Charles, LA 70601
Phone: 337-436-2805